Privacy Policy for Thailiwale.com

Last Updated: 10/05/2025

At Thailiwale.com, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our services, make a purchase, or communicate with us. By using our services, you agree to the collection, use, and disclosure of your information as outlined below.

If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing our services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last updated" date, and take any other necessary steps to comply with applicable laws.

2. How We Collect and Use Your Personal Information

We collect and process personal information from various sources to provide our services. The types of personal information we collect depend on how you interact with us, including but not limited to:

Information We Collect Directly from You:

Basic Contact Details: Name, address, phone number, email address.

Order Information: Billing and shipping addresses, payment confirmation, email, phone number.

Account Information: Username, password, and security questions.

Shopping Information: Items viewed, added to cart, or wishlisted.

Customer Support Information: Information shared with us during communications for customer support.

Information Collected Automatically (Cookies & Usage Data):

We use cookies and similar technologies to automatically collect information about how you use our website, including device information, browser type, IP address, and network details. This data helps us optimize the user experience, provide relevant content, and track site activity.

Information We Obtain from Third Parties:

We may also obtain information from third-party vendors and service providers, such as payment processors and website hosts, to process payments, fulfill orders, and support our services.

3. How We Use Your Personal Information

We use the information we collect to:

Provide Products and Services: Process orders, manage your account, facilitate transactions, send updates on purchases or services, and provide customer support.

Marketing and Advertising: Send promotional emails, offers, and advertisements based on your interests.

Security and Fraud Prevention: Detect and address potential fraud, illegal activities, or security breaches.

Communication: Respond to inquiries, improve our services, and maintain our business relationship.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. These help us:

Remember your preferences and settings.

Analyze website usage and improve the website's functionality.

Serve personalized ads through third-party services like Shopify.

You can adjust your browser settings to manage cookie preferences. However, blocking or rejecting cookies may affect your experience on our website.

5. How We Disclose Personal Information

We may disclose your personal information in certain situations, including:

To Vendors and Service Providers: Who perform services on our behalf (e.g., IT management, payment processing, shipping).

Business Partners: Such as Shopify, for marketing, advertising, and business-related purposes.

With Your Consent: If you request or consent to disclosure, such as sharing your information for shipping or social media integrations.

For Legal Reasons: To comply with legal obligations, enforce terms of service, or protect our rights, users, or others.

6. User-Generated Content

If you choose to submit user-generated content (e.g., product reviews), please note that this content becomes publicly accessible and can be viewed by anyone.

7. Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies before submitting any personal information.

8. Children’s Data

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take immediate action to delete it.

9. Security and Retention of Your Information

We employ security measures to protect your personal information from unauthorized access. However, no system is entirely secure, and we recommend not transmitting sensitive information via insecure channels.

We retain personal information only as long as necessary for business purposes, including fulfilling orders, maintaining your account, and complying with legal obligations.

10. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information. These rights may include:

Right to Access/Know: Request a copy of your personal data and how we use it.

Right to Delete: Request the deletion of your personal data.

Right to Correct: Request correction of inaccurate personal data.

Right to Portability: Request a copy of your data in a transferable format.

Right to Opt-Out of Sale/Sharing: Opt-out of the sale or sharing of your personal data for advertising purposes.

If you wish to exercise any of these rights, please contact us at the details below.

11. Complaints

If you have concerns about how we handle your personal information, please contact us directly. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

12. International Users

We may transfer your personal information to countries outside your own, including the United States. If your information is transferred, we will ensure that it is processed in accordance with applicable data protection laws.

13. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: info@thailiwale.com

Address: Thailiwale Industries Private Limited
201 1 4 SR Compound Road, Dewas Naka, Lasudia Mori,
452016, Indore, MP, India

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